Readerware Knowledge Base

Windows

1. How do I upgrade to Readerware 3.0?
   You can download Readerware 3.0 from the main download page. Pick your operating system from the list on the right. Readerware 3 will install in a new location so that you can run Readerware 2 and Readerware 3 during the transition period....
   
   
2. What are the minimum system requirements?
   The minimum system requirements vary by platform and are listed on the download pages. Our main download page is available here. Select your platform and then scroll down to see the minimum system requirements.
   
   
3. Will Readerware run under Windows 7?
   Yes. Readerware will run on both 32 and 64 bit versions of Windows 7. If you already have Readerware installed, you should ensure that you have a Windows 7 capable version of Readerware. Make sure that you have Readerware 3.0 or higher. If you...
   
   
4. Will Readerware run under Windows Vista?
   Yes. Readerware will run on both 32 and 64 bit versions of Windows Vista.  
   
   
5. Readerware and painting issues on Windows
   A few users have reported strange painting issues running Readerware under Windows. Maybe the window is not painting completely or artifacts appear when moving the mouse over the window. These typically indicate a problem with your video driver....
   
   
6. Where does Readerware store preferences?
   These are stored outside of the database in a location determined by the operating system. These can contain system specific information like paths, window positions etc. which may not transfer well. But they also contain information like views...
   
   
7. Will Readerware run on Windows 8?
   Yes. Readerware will run on both 32 and 64 bit versions of Windows 8. As a Win32 application Readerware will run on Windows 8 computers and Windows 8 Pro (Intel) tablets, it will not run on Windows 8 RT (ARM) tablets. If you already have...
   
   
8. Readerware remote support setup
   Readerware offers remote support. If you need technical assistance with Readerware products we can connect to your system and perform the work for you or demonstrate what you need to do. Before we can connect to your system, you need to install the...
   
   
9. Will Readerware run on Windows 10?
   Yes. Readerware will run on both 32 and 64 bit versions of Windows 10. Readerware 3.48 or above is recommended on Windows 10. If you need to upgrade Readerware, the latest version is available here. If you would like the latest version of...
   
   
10. How do I upgrade to Readerware 4?
    You can download Readerware 4 from the download page. Pick your operating system from the list on the right. Readerware 4 will install in a new location so that you can run Readerware 3 and Readerware 4 during the transition period. Installation...